At Antique Ethos we are committed to safeguarding your privacy. We operate with strict customer confidentiality at all times. Any information collected by Antique Ethos is treated in accordance with the UK's current Data Protection Acts.

 

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What information we collect and how we use it

 

Antique Ethos collects information as a part of responding to queries and/or as part of the order process. 

 

Antique Ethos collects information for the purposes of:

Providing information to customers about its products or services when requested.

Answering any questions or queries raised.

Fulfilling customer orders.

Gathering customer feedback (via Trustpilot).

 

We may also use the information to inform you by e-mail or other available channels of products or promotions that we believe will be of interest to you only in relation to Antique Ethos.

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Payments taken through Stripe or PayPal do not give us access to your account details. We do not store any customer banking or other account details.

 

Cookies are used to enhance visitor experience and to help us to improve our product ranges on offer. Cookies provide us with statistical data without any personal information and do not personally identify visitors to our website.

 

Customer information is always treated as strictly confidential and is never passed or disclosed to third parties for any reason other than those stated above, except as required by law.

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Security of information we hold

 

We aim to comply with the standards, procedures and requirements laid down in current UK Data Protections Acts to ensure that the personal information you give us is kept secure and processed fairly and lawfully.

 

We take all reasonable precautions to protect all personal data visitors input in our website, however we cannot be responsible for and therefore exclude for loss or misuse of personal data which is intercepted or otherwise accessed by unauthorised persons.

 

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Removing your details

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You may at any time request that your details are removed from our database. Simply email us and advise us that you want your details removing. We will then ensure that your details are removed as soon as possible.

 

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Third party links

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Where relevant and informative we include links to third parties on this website. Where we provide a link it does not mean that we endorse that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

 

 

If you have any comments, queries or complaints relating to our privacy policy, please email us at antiques@antique-ethos.com

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